Website Manager -Greater London £42,000 + Benefits Apply ASAP
Looking for a talented and driven Website Manager to lead the development, optimisation and performance of our website and events platform. This is a pivotal role, owning the end‑to‑end digital member journey — from first visit and discovery, through browsing and booking, to post‑event engagement. You’llbine strategic thinking with hands-on delivery, using data, insight and user feedback to continuously improve performance, usability and conversion. Working closely with colleagues across the organisation, you’ll ensure our digital platforms are high-quality, accessible, reliable and genuinely rewarding for members to use.Main duties include:
1. Owning the digital user journey
2. Lead and continuously improve the full website and events platform journey
3. Map, analyse and optimise key pathways such as discovery, search, event pages and checkout
4. Use analytics, heatmaps and feedback to identify friction points and drive measurable improvements.
5. Managing the events platform
6. Oversee performance, usability and content quality across the events platform
7. Ensure event listings are accurate, engaging and aligned with brand andmercial goals
8. Improve internal workflows and support opportunities for cross-sell, upsell and personalisation
9. Driving website performance
10. Monitor and optimise site speed, responsiveness and technical stability
11. Lead conversion rate optimisation initiatives across high‑value journeys
12. Support SEO best practice and ensure strong performance across devices and browsers
13. Lead robust QA processes across releases, CMS updates and content changes
14. Ensure high standards of accuracy, accessibility,pliance and brand consistency
15. Leading and collaborating
16. Support and develop the Web Team, ensuring clear priorities and high performance
17. Work closely with stakeholders to deliver user‑centred digital enhancements
18. Share insights and performance reporting to inform decision-making at all levels.
The successful candidate will be able to demonstrate the below:You’re a user‑first digital professional who enjoys balancing strategy with delivery. You’re confident working with data,fortable influencing stakeholders and motivated by improving experiences through continuous optimisation.
19. Strongmercial awareness and a strategic mindset
20. Excellent written and verbalmunication skills
21. High attention to detail and the ability to manage multiple priorities
22. A collaborative, proactive and solution‑focused approach
23. Proven experience managing websites or digital platforms with ownership of user journeys
24. Experience with booking systems, emerce or events platforms (highly desirable)
25. Strong understanding of UX, conversion optimisation and digital performance metrics
26. Experience leading QA across web deployments and CMS environments
27. Confidence using analytics tools ( GA4 or similar)
28. Understanding of accessibility standards and responsive design
29. Familiarity with web development processes, basic coding or scripting knowledge is a bonus.
You’ll have the opportunity to own and shape a critical digital platform, make a visible impact on member experience, and work with a supportive, collaborative team that values insight, quality and continuous improvement. If this role is of interest, please do apply ASAP, highlighting all your relevant experience, and please get in touch ASAP for more information. #4790168 - Verity Slade