How will you CONTRIBUTE and GROW? The mission is to organise the daily delivery of bulk products to the customers while minimising the total landed costs of production, sourcing and distribution while taking into account legal and operational/safety constraints. He/she is responsible for a continuous customer supplying process thanks to an optimised distribution plan provided by the transport management system. He/she adapts the plan to the daily constraints (sources, drivers, trailers availability) and to the service commitments made by Air Liquide to its customers. Analyses and closes the loop after delivery to improve system inputs for optimised predictability. Understands dispatching KPIs and defines daily concrete actions to improve them. He/she will lead the weekly Sales & Operations Execution (S&OE) meeting maintaining good contact and collaboration with Primary Production, Fleet and Carrier Management, Carrier and Sales. Main Contributions 1. Optimising Deliveries Identifies the consumption profile of the delivery points and select the potential customers to be delivered Checks of orders automatically integrated in the systems and takes and creates orders in the system for CMI (Customer Managed Inventory) customer deliveries Feeds the transport management system with CMI orders taking into account the forecasting module to generate a distribution plan in the system and organise product deliveries to internal and external customers Adapts the plan proposed by the system according to daily constraints and legal aspects Collaborates with maintenance planning by liaising with maintenance department and carriers Provides transport carriers/drivers with the planned trips, including the loading and unloading points and the order in which they must be reached Total landed cost 2. Trip Return analysis & Distribution process improvement Through a continuous improvement approach, closes the loop after delivery to analyse and understand exceptions. Is able to explain exceptions if needed for the trips validation. Updates transport management system settings for future deliveries optimisations (data adjustment) Analysis KPIs to take corrective/preventive actions Assesses regularly the transport management system database and identify incoherent data and corrects them (data cleaning) Is responsible for the dispatching workflow and continuously improving it Ensures the information collection from drivers and transfers. Ensures that incidents are shared with relevant parties and classifies the urgency. 3. Lead weekly S&OE meeting Match demand with supply Collect information from: Primary production (availability of gas) Fleet and carrier management (availability of trailers/drivers) Sales (customer demand) Agree and formalize actions to mitigate risks highlighted during the meeting and follow up on them Escalate to management if needed Share weekly S&OE view with all stakeholders 100% follow up of agreed actions S&OE meeting 4. On duty service Participates to on duty services according to the local procedure In rotation scheme, if UK only 1 x month. Planning check in the weekend. ___________________ Are you a MATCH? Customer minded : You must be able to listen to our customers to understand their needs. Customer experience and satisfaction is what drives us every day. Team player : You will be part of a larger team of Schedulers and work closely with internal and external stakeholders. Team spirit and drive is key to achieve our targets of excellence. Analytical thinking and Problem solving : You are able to remain calm and make decisions in a fast paced working environment taking into account the multitude of solutions and constraints. Ownership : You are able to take initiative supporting our continuous improvement culture. Communicative : You will be in direct contact with customers, suppliers and colleagues. You must be able to clearly express yourself to them in a friendly and professional way. Flexibility : This job requires you to be reachable (on-duty) outside of office hours during one week every month in a rotation scheme. Learning agility : You get the best out of situations by learning on the job and by peers. You are feeling comfortable in using Digital tools and are willing to continuously develop your skills and knowledge. Required Qualifications & Details Education Requirements : A Bachelor's Degree (preferably in logistics management) or equivalent by experience. Your ability and willingness to continuously develop yourself is paramount. Language : Fluent in English and Dutch is required. Job Profile : Dispatch/Logistics/Distribution-Prof/Supervisor-3 Job Family : OP06003 - Dispatch / Logistics / Distribution Employee Subtype : Permanent - Open end Employee Type : Employee Time Type : Full time Planned Hours per Week : 40 Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.