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Support Technician Apprentice
, Apply From: 04/05/2025
Learning Provider
Delivered by CHESTERFIELD COLLEGE
Employer
INTERACTIVE DATA TECHNOLOGY LTD
Vacancy Description
* Provide expert-level technical support to our clients, including troubleshooting hardware and software issues
* Proactively monitor client networks and systems to identify and resolve potential problems
* Collaborate with our clients to understand their business needs and recommend IT solutions that align with their goals
* Manage and maintain client relationships, serving as a trusted advisor on IT-related matters
* Participate in the planning and execution of IT projects, including network upgrades, migrations, and system implementations
* Ensure timely resolution of IT support requests and document all interactions
* Stay up to date with emerging technologies and industry best practices to continuously enhance your skills
* Foster a positive and collaborative team environment by sharing knowledge and providing mentorship
Key Details
Vacancy Title
Support Technician Apprentice
Employer Description
IDT are not your typical Managed Service Provider (MSP). We are a forward-thinking and humanised MSP dedicated to providing exceptional IT support while putting people first. Our mission is to empower businesses with technology solutions that enhance their productivity and success. If you're an experienced IT Support Engineer looking to join a team that values both technical expertise and genuine human connection, we want you on board.
Vacancy Location
UNIT 1A MERCIAN PARK ILKESTON DE7 8HG
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000318589
Key Dates
Apply From
04/05/2025
Closing Date For Applications
2025-05-31 23:59:59
Interview Begin From
Possible Start Date
2025-06-01 00:00:00
Training
Training to be Provided
* An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
* You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group
Learning Provider
CHESTERFIELD COLLEGE
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience
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