A community-focused housing organization seeks a Customer Complaints Handler in Redhill, UK, to manage formal complaints and ensure timely, quality responses. This role is pivotal in adhering to the Housing Ombudsman Complaint Handling Code and enhancing customer experience. Ideal candidates will have a solid background in customer service, particularly within housing associations, and strong knowledge of data protection laws. A supportive work environment offers opportunities for professional development and a strong focus on work/life balance.
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