Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our environment welcoming and deliver exceptional service and experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Maintain product availability and replenish stock as directed
* Work as part of the store team to create a fun and friendly environment
* Live the company values by taking responsibility and working towards team goals
* Handle cash accurately and operate tills effectively
* Implement store changes and promotions promptly and precisely
You need to be flexible with your working hours, as shifts may be required.
* Discount Card – 10% off most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing support through employee assistance programs
* Holiday allowance increases by one day each year (up to 33 days)
* Birthdays off as an additional holiday each year
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unmatched value.
At Poundland & Dealz, we not only offer unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of delivering value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive community impact. Our behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us daily, creating a fun, friendly, and surprising workplace where everyone can excel.
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