Can you confidently manage an import or export shipment end-to-end?
Have you looked after long-standing customer accounts where service, margin and relationships all matter?
We’ve partnered with a long-standing client; a business that’s grown massively in recent years, where relationships, reliability and trusted delivery are key.
They’re looking for an Import / Export Account Manager to join their fantastic team in Greater Manchester. The role suits someone that’s confident and has a commercial mindset. You’ll maintain and develop a portfolio of import and export accounts, with ocean freight at the heart of the role.
What You’ll Get
* £30,000 – £35,000 salary (DOE)
* 25 days hols + BH’s
* Company pension scheme
* Quarterly bonus
* Annual dividends
* 1-day per week WFH
* Your birthday off
* Excellent staff benefits
* Flexible working (after probationary period), in-keeping with the wider team
* Full-time onsite during probation to support onboarding and training
About You
* You’ve got solid experience in ocean imports & exports (essential)
* Air experience would be a huge plus
* You’re comfortable maintaining customer relationships and key accounts
* Excellent verbal and written communication, collaborating with people at all levels
* Commercially savvy with previous pricing and invoicing experience
* It goes without saying that you’re highly organised, dependable and happy to roll your sleeves up as and when needed
* Full, clean drivers licence for occasional client meetings (pool car provided)
About the Role
* You’ll be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly
* Look after ocean import and export shipments from start to finish, with air where needed
* Confidently work with overseas agents, carriers and suppliers to keep things moving efficiently
* Handle pricing, invoicing and costs with care and attention to detail
* Keep customers informed, especially when things change or need sorting
* Choose the right services for each job, balancing service, cost and reliability
* Spot opportunities to strengthen existing accounts as relationships grow
* Manage your own workload while being part of a fun and supportive, close-knit team
About the Company
* Well-established freight business with long-standing customer and supplier relationships
* Known for a practical, reliable approach and consistent service delivery
* Small, close-knit team where people are trusted, supported and valued
This is a fantastic opportunity to join a great team in a business that’s gone from strength to strength in recent years. If you’ve got the experience we’re looking for…. apply now