Vacancy We are recruiting for a Paralegal to join our Clinical Negligence team in Oxford. As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision. Key Responsibilities Personalised Client Service Undertake fee earning tasks to assist with running of a caseload and also to run a low value caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client’s instructions Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Ensure adherence to all affiliations and standards connected to the department (Legal Aid, After-the-event Insurers etc.) Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners to prepare for BD & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Begin to build business relationships with 3rd parties under supervision (e.g agents, referrers, experts), responding to enquiries and building a good rapport Dynamic Culture Demonstrate proactivity and creativity by seeking and suggesting improvements Develop meaningful relationships based on trust and provide support to your team Have pride in all work that you do and seek the best outcome for your work, your team and the Firm Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Time record all work and work towards a fee earning target set (£20,000 up to £60,000) Work towards personal objectives, recording progress within About Me Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Skills, Experience, and Attributes Legal qualifications (LLB or CILEx) (desirable). Previous experience within a legal support or administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). Ability to undertake basic legal work under supervision and use initiative where required (essential). Company We’re RWK Goodman – a progressive Top 100 law firm. We exist to unlock potential and create a lasting positive impact for our clients, colleagues and communities. Our purpose is what drives our business forward. It’s our guiding principle. And it’s why our clients trust us to be their life-long legal partner. Over 620 colleagues. 36 specialist areas. 3 core divisions. With offices across the South West, Thames Valley and London. We are widely known for our technical expertise and diverse client base across industries and sectors. As a people-focused firm, ours is a culture of heart, not ego. In our inclusive environment, we support each other as we strive for success. For ourselves. For each other. And for our clients and communities. We know our people are what sets us apart. That’s why we’re committed to creating a dynamic and inclusive environment where you can thrive and achieve your full potential. Because this isn’t ‘just another job in law’. This is an opportunity for ambitious legal professionals to develop rewarding careers, in a culture that cares. We’re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self. Career Development Over a number of years, we have developed a robust and transparent framework which shows you exactly what you need to achieve in order to grow your career at the firm. This isn’t just about hitting KPIs. The framework helps you to understand how your contribution and behaviours are woven together to create the basis for your progression in the firm. From Secretary to Partner, you can see exactly what is expected of you along the way.