Full-Time, Fixed Term (until 31 July 2027) Applications are invited for the post of Student Systems Officer for Student-Facing Services in the Directorate of Student Administration. Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system and deliver the new operating model. The Student Systems Officer will be based in the Student Systems Teams within the Student Administration Directorate, which is responsible for delivering the administrative functions involved in the student lifecycle, from Enrolment to Award. Under the direction of the Student Systems Manager, the Student Systems Officer will play a key role in the SRS Project. They will ensure that the user-facing elements of the SRS provides an intuitive, accessible, and secure platform through which students (including applicants) can interact with services. They will work closely with colleagues across the University to ensure the consistency of appearance and process for student-facing elements so users have a familiar experience from application to study to graduation. The post-holder will play a key role in ensuring the system meets user needs, aligns with institutional policies, and supports an excellent student and staff experience. This role provides a unique opportunity to help deliver a significant digital transformation project. It will be at the forefront of building a solution will support thousands of students and staff, improving how they access information, services and support, every day. The role holder will be passionate about user-focused digital solutions and want to make a real difference in the higher education sector. In return we offer a highly competitive rewards and benefits package including: Generous annual leave entitlement Training and Development opportunities Pension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk Please quote the reference: 1025-277-R Closing Date: 23:59, 13 March 2025 Interview Date: To be confirmed Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .