Overview
Support Secretary – Respiratory Department, Bournemouth Hospital.
Location
Base Location: UHD – Royal Bournemouth Hospital (Poole if required).
Responsibilities
* Provide an efficient secretarial service to the Specialist Nursing Teams in Respiratory (DAIRS, Lung Care & TB Service).
* Relieve Specialist Nurses of administrative tasks not related to clinical work wherever possible.
* Type clinic/additional letters to GP’s, patients and other Allied Health Professionals; use digital dictation when appropriate.
* Assist the PA to Specialist Nursing Teams and PA/Consultant secretaries with administrative duties.
* Manage electronic diaries for the Specialist Nurses.
* Fully support secretaries and PAs in their roles and cover during sickness or annual leave.
* Look up, sort and file patients’ results.
* Manage the shared email inboxes for TB, Lung Care and DAIRS and take action where appropriate.
* Use the hospital computer system to access patient details, always employing CRT when receiving and moving notes (mandatory within the Trust).
* Photocopy, scan and conduct general electronic filing.
* Handle outgoing post and meet afternoon deadlines.
* Answer telephone calls for Lung Care nurses, DAIRS and TB teams and take messages when required.
* Deal with queries involving confidential documents and, when necessary, escalate to clinical nurses.
* Ensure clinics are fully utilised wherever possible.
* Offer general help to other staff as required (e.g., spreadsheets, Excel).
Qualifications
* Broad spectrum of administration skills and demonstrable typing proficiency.
* Excellent communication skills, attention to detail and a willingness to work as part of a team.
EEO Statement
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
Key Dates
Interview Date: 4th June 2026.
This advert closes on Thursday 21 May 2026.
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