Job Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London.\n \nAbout the Role:\n \nThe Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.\nAs part of a "front-of-house" team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.\n \nThis is a fully onsite Monday-Friday Role 08:00-17:00\n(flexibility required when there is an event taking place).\n \nRole Responsibilities:\n\nGreets employees and announces clients and visitors. Issues visitor passes and validates parking.
Receives and transfers incoming calls to appropriate parties.\n\nProvides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.\n\nMaintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.\n\nProcesses supplies orders in alignment with client inventory processes and systems\n\nResponds to customer requests and complaints with accurate and detailed information according to specific requests.\n\nFollows security and emergency procedures as defined for the property.
Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.\n\nRole Requirements:\n\nA minimum of 1 year of front desk, concierge, customer service, or other hospitality experience.\n\nOpen and flexible work schedules.\n\nAbility to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.\n\nComfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.\n\nApply a high level of attention to detail as well as strong verbal and written skills.\n\nAbility to work requiring significant walking or through other means of mobility.
This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting to 40 lbs.\n \nWhy CBRE?\n \nA culture of respect, integrity, service, and excellence crafts our approach to every opportunity!\n \nWe are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!\n\nCompetitive Pay\n\nOutstanding benefits\n\nInclusive environment\n\nGrowth potential!\n\nWhy CBRE\n\nWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.\n\nApplicant AI Use Disclosure\n\nWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process