Role Overview: We are seeking an experienced and passionate Head of Housekeeping to lead and manage our housekeeping team within a high-quality care home environment. This is a key leadership role responsible for maintaining exceptional cleanliness, infection prevention standards, and creating a warm, welcoming environment for our residents, families, and visitors. You will play a vital part in ensuring the home is always inspection-ready, supporting resident wellbeing, and maintaining compliance with CQC and infection control standards. Key Responsibilities: * Lead, manage and support the housekeeping team, including training, supervisions, appraisals and rota management. * Oversee daily housekeeping and laundry operations to ensure consistently high cleanliness and presentation standards. * Maintain a safe, homely, and inspection-ready environment for residents, visitors and staff. * Ensure full compliance with infection prevention & control, COSHH, health & safety, and CQC standards. * Carry out environmental audits, risk assessments, and drive quality improvement actions. * Work collaboratively with the Home Manager, clinical and maintenance teams. * Manage housekeeping stock, equipment and departmental budget. * Promote dignity, person-centered care and a positive experience for residents and families. We are looking for: * A confident Head of Department experience in housekeeping within healthcare, hospitality or care setting. * Passionate about delivering high standards and excellent customer service. * Knowledgeable in cleaning, infection control, safeguarding and health & safety. * Reliable, professional and compassionate. * Proficient in Microsoft Office Suite Please Note: * This job description is not an exhaustive statement of the job. Other duties may need to be undertaken commensurate with this position. * This is not a sponsorship role