Overview
Job Title: Food & Beverage Team Member
Department: Food & Beverage
Reports To: Duty Manager / Food & Beverage Supervisor
Employment Type: Casual (Minimum 20 hours/week)
Shifts: Between 06:30 – 23:00, 7 days a week (flexibility required)
As a Food & Beverage Team Member, you will be an essential part of our guest experience, providing friendly, efficient service across all areas of our F&B operation—including the restaurant, breakfast service, and the bar. You will be trained to work flexibly across all service areas and expected to contribute to a high standard of service and presentation at all times.
Please note: Due to the requirement to serve alcohol, all applicants must be aged 18 or over.
Key Responsibilities
* Greet and serve guests in a warm, friendly, and professional manner.
* Take food and beverage orders accurately and efficiently.
* Deliver food and drinks to tables, ensuring correct orders and presentation.
* Set up and clear down tables and service areas.
* Assist in the preparation and presentation of food and beverages.
* Maintain cleanliness and hygiene standards in all F&B areas.
* Handle guest enquiries and resolve complaints where possible, escalating if needed.
* Follow all health, safety, and food hygiene regulations.
* Operate the till, handle cash/card transactions, and balance at the end of shift.
* Support colleagues and contribute to a positive team environment.
What We Offer
* Comprehensive training across all F&B areas
* Supportive team environment
* Staff meals on duty (if applicable)
* Uniform provided
* Opportunities for growth and development
Qualifications
* Previous experience in a customer-facing F&B or hospitality role is desirable but not essential – full training provided.
* Excellent communication and interpersonal skills.
* Positive attitude and willingness to learn.
* Ability to work well under pressure and multitask in a busy environment.
* Flexibility to work various shifts, including weekends and public holidays.
#J-18808-Ljbffr