Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
As a Senior NetOps Engineer, you will be a skilled Practitioner and a role model in Infrastructure solutions.
Responsible for ensuring best practices are adhered to across the department and guiding teams on how to deliver quality Infrastructure products.
You will assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles.
You will also have the ongoing responsibility for the full range of products that make up Network Services.
Working in collaboration with a range of internal/external partners, stakeholders and customers you will ensure the operational stability, robustness, resilience, availability, and quality of DWP Networks.
Along with actively managing the work backlog and develop reliability improvements as well as leading initiatives to develop the automation of low-value tasks balanced against project delivery demands.
As a Senior NetOps Engineer, you will:
Be involved in influencing and developing our NetOps culture in the team as we increase our automation capabilities and transition tonew ways of working.
Help to develop and modernise Network Services applications and security posture and the ways we deliver to our customers with speed and consistency.
Be working with engineers with cloud and on-premise specialisations and be an early contributor to automation and continuous improvement initiatives.
Have responsibilities across products and services with different delivery and improvement models, including formal project management, ITIL, and agile methodologies.
Coach and mentor junior engineers by sharing best practices in automation, network design, and service delivery, fostering a culture of continuous learning and collaboration to build future capability within the team.
Have responsibility across the full-service management lifecycle, including:
Lead with impact – manage and improve the work backlog, drive reliability enhancements and lead automation initiatives that free up time for what really matters.
Design with purpose – create secure, high-availability hybrid cloud connectivity solutions across AWS, Azure, and OCI.
Deliver with confidence – implement complex technical solutions, manage dependencies and risks and see projects through to successful delivery.
Communicate with influence – build strong relationships across engineering and leading continuous feedback processes relating to services and ways of working.
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