We are looking for an enthusiastic individual who is customer-focussed and understands the important connections between food and the environment, to join the team at RSPB Leighton Moss near Carnforth in north Lancashire. This is a great opportunity to work for a charity dedicated to saving nature. The income you help bring into the RSPB will contribute to this cause. RSPB Leighton Moss is recruiting for one part-time Centre Assistant to work primarily in the café, you will occasionally be asked to work in the shop. The role is part time working typically 12 to 20 hours a week. The role will include regular weekend and bank holiday working. Catering experience is preferred but not essential. Full training and support on all aspects of RSPB catering will be provided to enable you to drive sales, be a positive role model in the team, and be an ambassador for the RSPB. You will also be provided with RSPB uniform. As Centre Assistant at RSPB Leighton Moss, you will: Assist with the day-to-day operation of the busy Leighton Moss café. Work as part of a motivated and passionate team of staff and volunteers. Deliver the highest standard of customer care. Serve customers, handle cash, and use the till system. Prepare and serve high-quality food and drink. Maintain stock levels. Clear tables and wash up. Maintain high hygiene standards and follow all food safety and cleaning guidelines. Essential skills, knowledge, & experience: Basic food hygiene knowledge. Computer literate and comfortable using a till system. Excellent written and verbal communication skills. Ability to plan and prioritise work loads. Ability to manage and respond to customer needs and feedback. Ability to build and maintain strong working relationships. Ability to work as part of a team. Additional Information: This role will require regular weekend and bank holiday working. This is a part-time, permanent position with variable hours. Contracted hours will be a minimum 4 hours per week, typically 12 to 20 hours across 3 to 5 shifts per week. There will be opportunities for additional hours to help cover peak periods, holidays and sickness. As part of this application you will be asked to provide a copy of your CV and complete a short application form with an optional cover letter section - where you can detail how you meet the criteria listed above. We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received. For any information about the role please contact the Catering Manager, Patrick Keating, at patrick.keating@rspb.org.uk or Commercial Operations Manager, Beki Williams at beki.williams@rspb.org.uk We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.