HARP has a clear pathway for career progression, from Support Worker to Team Leader. Many of our staff have lived experience or started by volunteering with HARP. We also offer a range of central service roles, from HR to finance and fundraising. Whatever your passion, HARP may have something for you.
Life Assurance Scheme
All employees are automatically enrolled in HARP’s non-contributory Death in Service scheme, where the benefit payable is up to 3x your annual salary.
Employee Assistance Programme
We offer all staff an Employee Assistance Programme (EAP) that provides 24/7 support. This includes access to a free well-being app for health, financial, and mental health assistance.
Blue Light Card
Blue Light Card provides those in the NHS, emergency services, social care sector and armed forces with discounts online and in-store. Blue Light Card also works with small and large companies across the UK to get involved in supporting the Blue Light community through offering our members discounts through Blue Light Card.
Staff are entitled to 25 days of annual leave plus bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
A Career Where You Can Really Make a Difference
If you are looking for a job where no two days are the same and you can really make a difference, HARP may be for you.
Training and Development
HARP offers a comprehensive programme of training and development to help you grow in your role. Many roles don’t require previous experience or qualifications—just compassion, kindness, and a willingness to learn and develop.
Are you passionate about supporting people out of homelessness?
We are looking for people who bring a range of skills to the organisation to help us meet our mission.
HARP is Southend-on-Sea’s leading homelessness charity and every year we work with around 1,000 local people to help them overcome or avoid homelessness.
It is an exciting time to be joining HARP. The organisation has undergone significant change and growth over the past twelve months and we have ambitious plans for the future which will continue to transform lives.
About The Role
Applicants for this position must be available for interview 5th August 2025
As our Tenancy Engagement Coordinator, you’ll play a pivotal role support ing vulnerable residents in maintaining their bedspace by providing practical assistance, advice, and engagement around financial support including rent and service charge payments. This will include visiting services and providing face to face support as well as:
* Monitoring rent and service charge accounts, identifying early signs of arrears.
* Contacting tenants promptly to discuss arrears and agree on manageable repayment plans.
* Supporting tenants in accessing welfare benefits, grants, and budgeting advice.
* Liaising with finance teams to ensure accurate billing and records.
At HARP, we are committed to fostering a workplace that reflects the diversity of the communities we serve and where every employee feels valued, respected, and empowered. We believe that equity is essential to creating an inclusive environment where all individuals, regardless of their race, ethnicity, gender identity, sexual orientation, age, disability, socioeconomic background, or other characteristics, have access to equal opportunities for employment, advancement, and success.
We are dedicated to ensuring that our hiring, promotion, and compensation practices are fair, transparent, and free from bias. We actively seek to identify and eliminate barriers to employment and professional growth for underrepresented groups, and we embrace diverse perspectives as a source of strength, innovation, and growth.
Our commitment to equity means that we provide ongoing training and support to ensure that all employees can thrive in their roles and contribute meaningfully to our mission. We continually assess our policies, programs, and culture to ensure we are meeting the needs of all our staff and fostering an environment of trust, collaboration, and accountability.
By embedding equity in our workplace, we aim to create a culture where differences are not just respected but celebrated, and where everyone has the opportunity to achieve their full potential. We believe that when everyone has an equal chance to succeed, we all benefit.
How to apply
To apply for this role, please fill out the application form below. You’ll need to confirm your right to work, fill out your contact details, attach your CV and Covering letter and fill our a short equality, diversity and inclusion questionnaire. You can save and resume your application at any time.
Job application form
* Right to work
* Data protection
* CV and covering letter
* Equality, diversity and inclusion
0% Complete
1 of 5
Right to work and processing your application
The following individuals do not need a visa for the UK, but do still have to prove their right to work before employment can commence:British Citizens (but not a British Overseas Citizen, British National (Overseas) or British Protected Person.EU/EEA/Swiss nationals’ resident in the UK by or before 31 December 2020, holding status via the EU Settlement SchemeNon-EEA nationals with Indefinite Leave to Remain/Settlement in the UKYou will need to produce documents from List A in order to provide evidence of your right to work before you can be employed.
Are you currently eligible to work in the United Kingdom? *
Yes
If you are human, leave this field blank.
Name *
Email *
I hereby consent to HARP collecting, storing and processing my data in accordance with the privacy policy. I understand that I may withdraw my consent or update my details at any time. *
Yes
If you are human, leave this field blank.
Make a donation
Do something special setup a donation today.
#J-18808-Ljbffr