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An exciting opportunity has arisen for an enthusiastic, highly motivated, and hard-working individual to undertake the role of Waiting list advisor for the ADT Management Team. This role will be pivotal to support the Operational Managers, Business Managers & Operational Support Managers. You will be responsible for maintaining the waiting list database for a selection of specialties, ensuring all patients data is relevant and accurate. You will also take ownership of improving clinic capacity on the day in outpatient clinics, along with arranging pre-op appointments to help maximise theatre waiting lists, to general housekeeping and admin for the whole department.
It is essential that you can work as part of a large team, also use your own initiative on several daily tasks. You must be an excellent communicator with good interpersonal skills. You will manage your workload efficiently and be able to work under pressure but still be able to complete your workload to a high standard.
You must have previous clerical experience, knowledge of office procedures and a working knowledge of IT & Microsoft applications, databases, spreadsheets, ideally exposure to electronic patient records. You will also be responsible for maintaining accurate records for the department, photocopying, dealing with emails, telephone calls from patients and other administrative duties.
Good organisational skills are vital for this role, especially when working to meet deadlines and the demands of the ADT Management Team. It is essential that the post holder ensures confidentiality be always maintained when dealing with patient/staff information. Flexibility is essential in your approach to work.
Informal enquiries should be sent to;
Martyna Jablonska, Business Manager, 01324 567672
Amanda Jack, Business Manager, 01324 567309
Certificate of Sponsorship
In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration.
The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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