Food and Beverage Team Member
Location: Holiday Inn, Ellesmere Port
Hours: Part Time
Shift Pattern: Evenings and weekends
Salary: £12.80 Per Hour
What you'll be doing
As Food & Beverage Team Member, you will be working within Restaurant, Bar, Banqueting and Conference areas of the hotel. Within this role you will be providing exceptional service to our guests ensuring the highest levels of service and engagement are met. You are here to make guests smile with your personality, professionality and passion to exceed.
The role can involve unsociable hours but the rewards of seeing guests happy and working with our team will be what inspires you to do this role.
*Due to licencing laws applicants will need to be age 18+
Who You'll Be working for
Founded in 1995 Centre Island is a people focused company who value their employees as their greatest asset. Our Ellesmere Port Holiday Inn stands proudly on the banks of the Shropshire Union canal located on our very own island surrounded by lock gates, bridges and canals. Our hotel is only eight miles from Chester's historic city centre. Easy motorway access puts Liverpool and Manchester less than 30 minutes' drive away.
Our hotel has 83 rooms providing a simple yet modern service. That's where you come in At the Holiday Inn we look for people who are welcoming, optimistic, and fun and smart; people who can focus on providing a proactive and personal service that brings smiles to our guest's faces.
Our Values
At Centre Island we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
* Act with INTEGRITY and CARE
* ENGAGED with customers and colleagues alike
* Have PASSION and take OWNERSHIP in everything they do
* Strive to be CREATIVE to continuously improve
What we offer you
Growth Opportunities;
* We offer professional development, mentoring and training to help you on your journey. We will invest in you with Accredited Learning Journeys no matter the role you have.
Health & Wellbeing;
We nurture an environment where we can all feel we belong, where we are free to be ourselves, and respected;
* We have activities to support us all as individuals - Physical, mental, financial, and social through our Employee Assistance Programme and Wisdom APP
* We are a Menopause Friendly Employer
* Qualified Mental Health First-Aiders
* Free use of workout & pool facilities
Reward & Recognition;
* Access to IHG's Worldwide 'Employee Rate' and 'Friends & Family' discount schemes, offering you generous hotel and food & beverage discounts at thousands of our global properties. What a way to travel
* We believe hard work should be acknowledged; we have an Internal Rewards programme where you can get recognised with Love 2 Shop vouchers for demonstrating great work.
* Get recognised through living our values, with our Monthly Hero Awards and end of year CIH Annual Hero Awards and Awards Ceremony. And, through IHG Impact Awards program and external Awards opportunities.
* We also give bonuses for successful referrals and we reward Long Service with annual leave increase and financial rewards.
* Full uniform provided (If your job role requires it)
* Complimentary On-Site Parking
Job Profile
Main Duties and Responsibilities:
* Working to Brand Standards and Departmental Standards to deliver exceptional service.
* Ensuring set up, preparation and close down procedures are adhered to.
* Learn sufficient product knowledge to be able to complete role with confidence.
* Be multi-skilled over all areas of Food and Beverage
* Work within licensing laws when serving alcohol
* Support other departments to create cohesion between all areas
* Assisting managers to ensure all targets and metrics are achieved
* Upholding food hygiene standards within food and beverage areas
Additional duties & responsibilities may be required in this role.
Job Type: Permanent
Pay: £12.80 per hour
Benefits:
* Company events
* Employee discount
* Free parking
* Gym membership
* Health & wellbeing programme
* On-site gym
* On-site parking
* Store discount
Work Location: In person