Technical Support Engineer
A fantastic opportunity for a Technical Support Engineer to join an established and growing technology company providing highly secure software solutions to an international customer base. This role offers the chance to work within a collaborative support environment, troubleshooting complex multi-tier software deployments across a broad range of enterprise technologies. You will play a key role in supporting customers and partners, investigating technical issues and helping drive an excellent customer experience.
Location: Leicestershire. Hybrid working is available with a minimum of 2 days per week in the office. Easier if you drive, but public transport options are available from Leicester & Rugby (Candidates seeking fully remote work will not be suitable)
Salary: £35,000 to £40,000 per annum + benefits + additional remuneration for rota and on-call work
Requirements for Technical Support Engineer:
1. Commercial experience within a Technical Support Engineer, Application Support Engineer, Software Support Engineer or similar position
2. Experience supporting bespoke application software within a commercial environment
3. Strong troubleshooting and analytical problem-solving skills
4. Experience sup...