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Content & engagement manager

Richmond (Greater London)
Reed Exhibitions
Engagement manager
Posted: 17 November
Offer description

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.


About the Role

Are you passionate about translating marketing strategies into engaging content? Do you thrive in a fast-paced, collaborative environment? Join RX Global as a Content & Engagement Manager and become a vital part of our RXUK business unit, working on a portfolio of B2B event expos.

This is a key management-level role where you will not only lead content strategy for assigned shows but also drive best practices, mentor peers, and influence content excellence across the entire RXUK portfolio.

Responsibilities

1. Creating and distributing marketing campaigns and content across multiple channels (website, email, PPC, social media, and blog).

2. Working closely with internal teams and external stakeholders to deliver projects.

3. Playing a key part in visitor and exhibitor lead generation campaign planning and delivery.

4. Creating and managing event and onsite social media plans, including liaising with photographers and videographers.

5. Coaching, mentoring, and upskilling peers and junior team members to elevate content creation capabilities across the business.

6. Supporting the Content Team Manager and Brand Activation Team Manager with special projects, pilots, process improvements, and strategic initiatives.

7. Setting and tracking content KPIs, building testing roadmaps, and sharing performance insights and learnings across the show portfolio to drive continuous improvement.

8. Owning and evolving cross-business playbooks, templates, and best practice documentation for content and social media.

9. Optimising website content for user journey and SEO optimisation.

10. Translating the brand into the live onsite experience for our customers, influencing activation and experience at a portfolio level and working with event teams to support onsite delivery.

Requirements

11. Be able to write and edit compelling copy that aligns with brand voice and tone. Fluency in both written and spoken English is a must.

12. Build close working relationships with other teams (both internally and externally) in a matrix structure.

13. Demonstrate strong cross-portfolio influence and collaboration across RXUK and adjacent teams.

14. Be able to analyse data and use insights to improve content performance.

15. Able to collaborate effectively with cross-functional teams to ensure project success.

16. Be able to manage multiple projects/deadlines/peers and prioritise tasks in a rapidly moving environment.

17. Incorporate industry trends into content strategy by staying up to date.

18. Have experience with social media platforms and creating content for them.


Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

19. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

20. Generous holiday allowance with the option to buy additional days

21. Health screening, eye care vouchers and private medical benefits

22. Wellbeing programs

23. Life assurance

24. Access to a competitive contributory pension scheme

25. Save As You Earn share option scheme

26. Travel Season ticket loan

27. Electric Vehicle Scheme

28. Optional Dental Insurance

29. Maternity, paternity and shared parental leave

30. Employee Assistance Programme

31. Access to emergency care for both the elderly and children

32. RECARES days, giving you time to support the charities and causes that matter to you

33. Access to employee resource groups with dedicated time to volunteer

34. Access to extensive learning and development resources

35. Access to employee discounts scheme via Perks at Work


About the Business

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