Job Description
Job Title: Fluid Management Support Technician
Location: Brighouse, West Yorkshire
Salary: £27,000 - £30,000 per annum
Job Type: Full Time, Permanent
Working Hours: Monday to Friday
About Millers Oils:
Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry.
Role Overview:
We're looking for a Fluid Management Support Technician to join our UK Industrial team. This is an excellent entry-level opportunity for someone keen to learn, develop technical skills, and progress into a more senior technical sales, or customer-focused role over time.
You'll work onsite at customer locations, supporting experienced technicians and helping deliver a high-quality fluid management service. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities.
This role is ideal for someone who enjoys working practically, interacting with customers, and wants to progress into Account Management/ Business Development.
Key Responsibilities:
Onsite & Technical Support:
* Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping
* Support senior technicians during routine service visits and maintenance work
* Prepare equipment, materials, and documentation for site activities
* Carry out basic inspections and checks under supervision
* Maintain clean, safe, and organised working areas at customer sites
Customer Support:
* Act as a professional and approachable representative of the company
* Build positive working relationships with customer personnel
* Communicate clearly with customers and escalate issues when required
* Support the Fluid Management Co-ordinator when needed
Business Awareness & Development:
* Learn how onsite service supports customer retention
* Identify and report opportunities for additional products or services
* Convert opportunities into sales
* Feed back customer needs, issues, or growth opportunities
* Update CRM systems to ensure potential business is tracked effectively
Health, Safety & Compliance:
* Follow all company and customer health, safety, and environmental procedures
* Work safely at all times and report hazards, near misses, or incidents promptly
About You:
Essential:
* A strong willingness to learn and develop in a technical, customer-facing role
* Good communication skills and a positive, professional attitude
* Comfortable working onsite in industrial environments
* A team player who is reliable, organised, and hands-on
* Full UK driving licence
Desirable:
* Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments
* Customer-facing experience
* Basic mechanical or technical awareness
Progression on the Role:
Please note that the final goal of this position is to be a sales / account management role but to ensure that candidates have an understanding of the technical side, you will start as a Technical Support Technician.
* You will start as a Technical Support Technician within our Fluid Management team.
* For the first 3-6 months, you will be spending time with our engineers and helping on jobs along with some sales shadowing with the team.
* After 6-12 months, once developed within the role, you will progress into Technical Sales of our Fluid Management (full training can be provided).
Depending on skills and experience these time frames could be subject to change. Candidates who already posses the required skill set will be fast tracked to the sales aspects of the role.
What We Offer:
* A clear development and progression pathway
* Hands-on training and exposure to experienced technicians
* Opportunities to move into commercial, leadership, or customer-focused roles
* A supportive team environment within a reputable brand known for high-quality products and services
Ready to make an impact?
Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please click the APPLY button to submit your CV and Cover Letter.
Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role