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Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since 1902 has run three minutes fast to ensure our guests never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respect the individuality of each location and its team members, encouraging authenticity and providing a local, genuine experience to our guests.
You will join our team to deliver flawless service in a luxury hotel setting, ensuring our guests enjoy a premium dining experience from their bedrooms. You will assist the assistant manager and supervisors in meeting high guest expectations. Eager to learn, you should be confident and adaptable to thrive in a high-pressure environment.
As a valued part of the Forte family, you will:
* Cooperate well with colleagues within your team and across departments
* Tailor your approach to achieve high-quality results
* Deliver discreet, timely, and attentive service, going the extra mile
* Be knowledgeable about the hotel, its facilities, and the local area
* Take ownership of your responsibilities in line with departmental standards
Who we are looking for
We seek enthusiastic and dedicated individuals passionate about our hotels and guests. Ideal candidates will demonstrate:
* Team spirit and trustworthiness
* Pride in resolving guest and workplace issues
* Enthusiasm for learning
* Exceptional presentation skills and the ability to make a warm first impression while maintaining high standards of discreet and sensitive service
Why work with us
Joining Rocco Forte Hotels offers a rewarding career where passion and dedication are recognized. It’s an excellent environment for growth and excellence in hospitality.
Perks include:
* Discounted rates at our hotels
* Learning and development opportunities
* Meals on duty and uniform laundry
* Social activities and recognition programs
* Annual awards
Ready to advance your career?
Apply now to become part of Rocco Forte Hotels—an inspiring workplace committed to excellence and fostering a familial culture, driven by passionate team members dedicated to guest satisfaction and mutual respect.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Hospitality
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