Job Title
Online Manager
Location
Norwich Hall Road
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Management
Closing Date
12 March 2026
At Asda, we want you to as an Online Manager, you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy.
You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation.
What qualities you’ll need:
1. Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
2. Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
3. Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
4. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.
What you’ll bring:
5. Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
6. Operational knowledge on Online retail environment.
7. Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
8. Experience developing teams and managing change through leadership and building resilience.
9. Strong organisational skills and great customer service.
10. Flexibility to work a range of shifts, including weekends and evenings.
Are you ready to take the next step and be the guiding force behind one of our
Superstores/centres? Apply today and at Asda.
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
11. Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
12. Discretionary company bonus scheme
13. Access to an enhanced electric car scheme
14. Free eye test for you and your nominated user
15. Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
16. Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
17. Company pension
18. Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
19. Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
20. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
21. Colleague recognition programme
22. Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas