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Property Adjuster - Luton/Milton Keynes, Milton Keynes
Property Adjuster - Luton/Milton Keynes
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work
Top 100 Most Loved Workplace
Forbes Best-in-State Employer
Responsibilities:
* Build relationships with people from all walks of life.
* Communicate clearly both verbally and in writing.
* Deliver exceptional customer service.
* Handle day-to-day situations calmly under pressure.
* Possess a valid [specify license or certification if known].
* Be interested in long-term growth within a recognized employer.
If the answer is yes, then keep reading as Sedgwick Home Claims Services are looking for professional, well-organised, and dedicated individuals to perform the role of a domestic loss adjuster. We’re looking for new adjusters who can display the key attributes highlighted above. You must be self-motivated and driven to succeed and above all you must demonstrate a desire to keep your customer at the heart of all that you do. Please keep reading if you feel the role may be appealing to you.
Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:
* Structured programmes with clear timescales & transparent career pathways
* Fully supported professional qualifications with rewards
* Truly flexible working, a mix of office and home
* Competitive salary
* You will join an appropriate incentive (bonus) scheme
* Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
* Employee assistance programme for employee wellbeing
* Life assurance
* Group Income Protection
Our other benefits include:
* Private healthcare plan (including pre-existing conditions)
* A Self Invested Personal Pension Scheme
* Annual leave allowance of 25 days + public holidays
* Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, and digital GP apps
The Role:
We now have an excellent opportunity for domestic loss adjusters across the UK. Your role will involve handling a portfolio of domestic losses, from visiting the customer to finalisation of the claim. With appropriate experience and professional qualifications, you will progress to handling claims of values up to £100k. Full training will be provided to deliver the right outcomes for our customers, our Insurer clients, and Sedgwick.
We will consider candidates with no loss adjusting experience but with the right attributes as above.
Our adjusters adopt a mix of site, home, and office-based working throughout the week which helps support a healthy work/life balance. You will also be required to engage and work with multiple internal and external specialists, so excellent communication skills and the ability to coordinate various parties are essential, whilst always ensuring you have kept the customer fully updated at all times. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
Whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of adjusters, and you will have dedicated team-based technical and managerial support working alongside you to assist with the management of your portfolio and join you in the delivery of the exceptional customer service we demand. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.
Required for this role:
* Effective communication skills for interacting with policyholders, insurance companies, contractors, and other stakeholders.
* Strong analytical skills to assess the cause and extent of the loss.
* Ability to handle complex property damage claims.
* Accuracy in assessing property damage and determining compensation.
* Effective time management to handle multiple claims and meet deadlines.
* Empathy and excellent customer service skills.
* Strong negotiation skills for fair settlements.
* Willingness to work away from home during busy periods or as needed in another region.
* Maintain confidentiality, avoid conflicts of interest, adhere to professional standards.
* Adaptability to different situations for effective claim resolution.
* Understanding of insurance policies, claims processes, and technical aspects of property damage assessment, or basic knowledge of home insurance and construction.
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours to accommodate personal needs, we’re supportive of that. As a flexible employer, we’re happy to discuss options that consider your personal needs during your interview.
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Sedgwick is an Equal Opportunity Employer.
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