Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
1. GCSE in English or equivalent
2. RSA III or equivalent touch typing/computer skills
Experience
Essential criteria
3. Experience in working in a busy administrative environment
Desirable criteria
4. Healthcare admin background.
5. Previous secretarial experience
Technical Skills Competencies
Essential criteria
6. Computer literate with word processing experience.
7. Able to demonstrate use of IT software packages, eg spreadsheets
Desirable criteria
8. Competent in use of Microsoft Office software (especially Word, Excel and PowerPoint)
Knowledge
Essential criteria
9. Understanding of office practices.
10. Knowledge of secretarial procedures.
11. Intermediate understanding of medical terminology
Desirable criteria
12. Hospital Systems – e.g. eCamis/PMS/ESR
Other requirements specific to the role
Essential criteria
13. Good verbal and written skills.
14. Flexible & adaptable approach to working
Personal Attributes
Essential criteria
15. Well-presented.
16. Must maintain confidentiality and discretion.
17. Ability to organise own workload.
18. Ability to deal with complex situations and use initiative.
19. Ability to deal with sensitive issues with patients and their relatives/carers.
20. Planning and Organisational Skills – be able to organise own workload with priorities set by consultant secretaries and the secretaries co-ordinator.
21. Analytical and Judgemental Skills – have daily tasks to perform and arrange work around these to meet any deadlines, ie incoming and outgoing post, clinic typing, investigations, referrals.
22. Physical Skills – Intermediate word processing keyboard skills
Language requirement
Essential criteria
23. Be able to speak English as necessary to undertake the role