Join Our Team as a Permanent Control Room Operator - 4 on 4 off days and nights Shift Pattern
Are you calm under pressure, detail-driven, and looking for a stable role where your actions directly support critical operations? We're hiring a Permanent Control Room Operator at our National Operations Centre in Northampton, working a consistent shift pattern of 4 on 4 off days and nights.
What You'll Do:
1. Keep Operations Flowing: Manage real-time shift bookings to ensure proper client coverage, maintaining accuracy and speed.
2. Live Monitoring and Response: Monitor live screens, allocate staff, and respond to issues, communicating effectively with Team Leaders and senior managers.
3. Follow Clear Processes: Work within structured protocols, adapting to client needs while ensuring service consistency.
4. IT and Data Handling: Use internal systems to input and update shift bookings, ensuring data accuracy and auditability.
5. Dependable and Consistent: Be punctual, reliable, and ready to act from the start of each shift.
What We're Looking For:
* Highly organized, focused, and methodical in a fast-paced environment.
* Tech confident, comfortable with IT systems and quick to learn new tools.
* Professional communicator for time-sensitive updates and senior contacts.
* Self-motivated, reliable, and able to work independently and collaboratively.
* Resilient and adaptable to rotating shifts, maintaining performance.
Why Join Us?
* Structured shifts with no last-minute calls, promoting work-life balance.
* Full training provided to ensure confidence in your role.
* Supportive team culture with a professional environment.
* Comprehensive benefits including virtual GP, salary finance, customizable benefits, discounts, cycle-to-work, share schemes, and reward programs.
* Opportunities for career progression with training and development resources.
Since 1987, Mitie has been a leader in facilities management with over 76,000 employees delivering services globally. Join us and be part of a top-tier team committed to excellence.
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