Overview
Join to apply for the Transport Assistant role at MTS Cleansing Services Ltd
Position: Transport Assistant
Location: Thornham/Chichester
Line Reporting Manager: SST Divisional Manager
Hours: 07:00am - 17:00am 45 hour week (1 hour unpaid lunch)
Salary: £29,484 Annually, £12.60 hourly rate
Responsibilities
* Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
* Support Senior Transport Teams
* Assist line manager in the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established procedures
* Assist line manager to monitor and analyse data to identify trends, challenges, and opportunities for operational improvement
* Be aware and monitor daily vehicle revenue
* Take responsibility for managing planning of works in line managers absence
* Receive service requests verbally or electronically, provide advice and prices to customers, and coordinate the relevant resources to meet agreed timescales and optimize performance
* Address/resolve complaints and issues in a timely and professional manner
* Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers
* Manage the in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR)
* Maintain office files and ensure all jobs are documented correctly
* Take responsibility for drivers timesheets/hours in the manager’s absence
* Understand and comply with the company health and safety policy; promote a positive health, safety culture; ensure activities are carried out safely and in accordance with legal and company requirements
* Ensure housekeeping of works and welfare areas is maintained; complete required documentation; report health, safety and environmental incidents within 2 hours of occurrence
Qualifications / Competency
* Previous experience including fleet resources
* Previous experience in the transport, waste or logistics industry desired
* Ability to take on responsibility for own workload
* Proficient using Microsoft Office systems including Word and Excel
* Good communicator, able to provide clear oral and written advice to field teams and management
* Organizing and planning skills to establish and follow work programmes
* Able to work with minimal supervision
* Reliable, responsible, numerate and commercially aware
* Receptive to training and new ways of working
* Ability to work well under pressure
What We Offer
* 20 days holiday plus bank holidays
* Full PPE provided
* Company events
* Company pension
* Free parking / On-site parking
* Health & wellbeing programme
* Death In Service
* Referral programme
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