We're working with a long standing food manufacturer and due to growth and investment are looking for a Technical Account Manager!
This is a customer-facing role responsible for delivering technical excellence across complex supply chains. You'll manage retailer relationships, oversee end-to-end product specifications, lead quality and compliance initiatives, and drive continuous improvement across suppliers and internal teams.
Key Responsibilities
* Act as the primary technical contact for customers
* Manage complaints, rejections, non-compliance and crisis situations
* Own product specifications and technical systems
* Drive supplier performance, compliance, ESG and quality improvement plans
* Deliver KPIs and year-on-year improvement targets
* Support product launches, shelf-life validation and critical path activities
* Attend customer and supplier audits (UK and occasional overseas travel)
About You
* QCF Level 5-6 (or equivalent) in a relevant discipline
* 3-5 years' retail head office experience within technical/commercial functions
* Experience within short shelf-life food supply
* Strong stakeholder management and project delivery skills
* Confident, organised and commercially aware
* Full UK driving licence required.
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