Role Overview
You will be part of the Norwich cluster, covering areas such as Norwich, Great Yarmouth, Lowestoft, Aylsham, Wymondham, and Beccles. You’ll work on pre‑booked appointments from a fully equipped RAC van, ensuring consistent, planned service and repairs in members’ driveways or car parks.
Responsibilities
* Routine servicing of light vehicles.
* Diagnostics using advanced mobile equipment.
* In‑depth repairs normally completed in a workshop.
* Provide member advice and recommendations based on inspection.
* Vehicle safety checks aligned to RAC standards.
* Work independently in a mobile setting, handling signalling, reporting and decisions on‑the‑spot.
* Use technical skill and problem‑solving ability to deliver quick, confident service.
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent).
* Minimum 2 years’ experience as a vehicle technician working on light vehicles.
* Full UK driving licence with fewer than 6 points.
Ideal Candidate Profile
* Independence in a mobile role.
* Stability and support from a trusted national organisation.
* Ongoing development including future EV and diagnostic skills.
* Ability to give members peace of mind.
Benefits
* A competitive base salary of £40,178, with on‑target earnings up to £52,000.
* A guaranteed overtime option and additional bonus opportunities.
* Full‑time 40‑hour week, with core hours 8:30 am – 5:00 pm, and one Saturday each four weeks.
* A Different Kind of RAC Role: SMR delivers planned, structured repair and servicing directly to members, from driveways to car parks.
* Tools to Drive Your Future – free RAC Ultimate Complete Breakdown Service from day one, and a car salary sacrifice scheme with electric vehicle options after 12 months.
* Time Off – 23 days holiday (25 with service) plus bank holidays; paid family leave and flexible schedules.
* Financial Security – pension scheme with up to 6.5 % matched contributions, life assurance up to 4× salary (10× optional).
* Well‑being Support – 24/7 confidential support service for you and household members aged 16 +.
* Extras – Orange Savings portal discounts, Colleague Share Scheme after probation.
We welcome applicants from all backgrounds and walks of life, and are an equal‑opportunity employer.
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