Overview
Support Engineer - M365, O365, Windows, Network, Field, 2nd Line, Printers, Azure, Active Directory, SAN, SQL, Hybrid (Milton Keynes area)
This is a fantastic Support Engineer opportunity to join a leading tech company. The role is hybrid: 3 days a week in offices around the Milton Keynes area and 2 days remote. Due to locations a driving license and car are essential. The role includes a car allowance but you will need your own vehicle from the start.
As Support Engineer you will be working in Windows, MS365 environments with in-depth knowledge of Windows 11, 10 and 7 and Microsoft Office 365. AD and usual experience with laptops and mobile devices are essential, as is some exposure to Azure. Windows Server and Imaging skills are essential. Issues/tickets may include printers, networking, tablets, backup and recovery. Experience with firewalls, security, migrations, SCCM or SQL Server are desirable but not essential. You will engage with 3rd party and internal stakeholders; strong communication skills and experience supporting both in person and remotely are essential. Solid experience handling a high volume of tickets/support requests is essential. Microsoft certifications are desirable.
Essential Skills
* Proven commercial track record proving 2nd Line support in M365 Windows environment
* Commutable to the Milton Keynes area
* Driving license and car
* Extensive Windows (7, 10, 11) knowledge
* Office 365
* Backup & recovery
* Active Directory
* Azure
* Imaging
* Server
* Desktop
* Networking
* Excellent client facing skills
Desirable Skills
* Microsoft certifications
* SCCM
* Migrations
This is an exceptional Support Engineer opportunity to work with a leading company, exciting projects, career progression and a great package on offer (including company car allowance, phone, bonus).
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