Supplier Performance: Assist the Quality Manager with the daily tracking, monitoring, and verification of external supply chain product quality metrics.
Non-Conformance Resolution: Coordinate the logging, investigation, and robust close-out of Non-Conformance Reports (NCRs), ensuring long-term corrective and preventative actions are fully implemented.
Root Cause Analysis: Lead and assist with Corrective Action Requests (CARs) using structured root cause methodologies to prevent issues from reoccurring.
Technical Liaison: Facilitate the seamless communication of engineering technical files, drawings, and component specifications with production partners.
On-Site Technical Support: Provide practical, hands-on rework support and technical validation on-site if minor delivery variances or installation snags emerge.
Auditing & Reporting
Supplier Evaluations: Schedule, conduct, and deliver detailed formal reports for internal audits and external supplier site evaluations across the UK.
KPI Management: Verify supply chain KPIs, ensuring all audit cycles are completed within one week of their due date and closed out on time and in full.
Candidate Requirements (Experience & Skills)
Background: Proven quality experience within a high-precision manufacturing, structural engineering, or construction-integrated environment.
Standards Knowledge: Strong working knowledge of ISO 9001 quality frameworks. Additional exposure or awareness of BS EN 1090 (structural steelwork), ISO 14001, or ISO 45001 is highly advantageous.
Technical Literacy: Completely confident reading, interpreting, and querying detailed engineering and technical drawings.
Supply Chain Exposure: Previous experience working directly within or managing an external, supply-chain-led manufacturing business model is a distinct advantage.
Travel Flexibility: Must hold a full UK Driving License and be fully comfortable with extensive UK travel for supplier visits and site inspections.
Qualifications Preferred
Formal qualification in Engineering (Graduate level preferred, or equivalent vocational experience).
Certified Internal Auditor or Lead Auditor in ISO 9001.
Valid CSCS Card (SMSTS or SSSTS preferred for site access).
Formal Health & Safety training or awareness (e.g., IOSH, NEBOSH, or Risk Assessment training) is advantageous.
Core Culture & Values
Delivery: Doing exactly what we say we'll do.
Initiative: Encouraging everyone to use their initiative to solve problems.
Appreciation: Showing deep appreciation for both performance and personal commitment.
Learn: Stopping to learn lessons and having the courage to implement positive change.
Support: Standing by and supporting others at all times.
