Responsibilities
* Participating in all branch processes
* Building positive relationships with customers, patients, and healthcare professionals
* Assisting in the delivery of pharmacy services
* Serving as an ambassador for Rowlands Pharmacy, representing the company and interacting with the community on a daily basis
Qualifications
* NVQ2 in Pharmacy Services or an accredited equivalent course
* Medicine Counter Assistant (MCA) qualification
* Evidence of qualifications held will be required for the successful candidate
* Experience working in a customer-focused environment
* Strong understanding of confidentiality and the ability to handle medications accurately
Candidate profile
* Self-motivated
* Proactive
* Excellent interpersonal skills
* Ability to prioritize workload
* Ability to meet deadlines
* Previous customer service training (optional)
Company overview
At Rowlands, we strive for excellence in everything we do, and put our customers' needs at the forefront of our priorities. Our network of over 400 community pharmacies work tirelessly to support the health and well-being of our communities, every day. By providing accessible and comprehensive health services, we strive to empower individuals to lead longer, healthier, and happier lives. We take great pride in the positive impact we make in the communities we serve.
Working details
* Total Working Hours: 15hrs
* Working Pattern: Monday and Friday 9-5:30; 1 in 2 Saturdays 9-12
* Rate of Pay: £12.52 per hour
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