🍷 Assistant Restaurant Manager
At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.
This role is about creating consistency, energy, and trust on every shift — for guests and for the team.
🌟 What This Role Is Really About
You help turn busy services into great experiences.
You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.
This role suits someone who:
* Thrives in high-energy environments
* Cares deeply about standards
* Wants to grow into senior leadership, not stand still
🌱 How Our Values Show Up in This Role
💛 Warm (Humble)
* Supporting the GM and Restaurant Manager
* Treating every team member with respect, regardless of role or experience
* Owning mistakes openly and setting the example for accountability
🔥 Hungry
* Being visible on the floor during service, not hiding in the office
* Stepping in when standards dip — without being asked
* Pushing for better guest experience, better team performance, and better execution
You bring energy to every shift and expect the same from those around you.
🧠 People Smart
* Coaching and developing team members through briefings, 1:1s, and real-time feedback
* Handling conflict calmly and directly — not avoiding it
* Adjusting your leadership style depending on the person and the situation
You know how to motivate and challenge in the right way.
🔐 Trust
* Delivering consistent service and food quality during busy, high-pressure shifts
* Monitoring ticket times, guest feedback, and floor flow
* Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe
* Knowing the menu inside out and confidently engaging with guests
oh.. and you can get all of this!
Benefits
* Competitive, industry-leading pay
* 28 days paid holiday
* Christmas Day & New Year’s Day off
* Your birthday off — paid
* Up to 70% discount across all Chilled Pubs
* WageStream access (get paid early if you need to)
* Monthly incentives, Dennis Awards, and company-wide competitions
* Pension scheme
* Clear progression — many of our chefs started as Kitchen Porters
* Apprenticeships, training, and real investment in growing our own
* Wine Club — because why not?
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