End Date Sunday 29 June 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary This full time role is based in the Midlands (Tamworth, Nuneaton and surrounding areas). Job Description Now Hiring: Territory Manager– Be the Face of Modern Renting! Location: Tamworth, Nuneaton or immediate surrounding areas) Salary: £29,460 Hours: Full-time, Monday–Friday, 9am–5pm Flexible Working: Job share options available Driving licence required About the Role Are you a people person with a passion for property? Do you love the idea of helping someone find their perfect home – and making sure it stays perfect? If so, we’ve got just the role for you! We’re Lloyds Living Ltd (formerly Citra Living), and we’re on a mission to redefine renting in the UK As a Territory Manager, you’ll help be the go-to person for our customers from their first viewing to move-in day and beyond. You’ll also be the eyes and ears on the ground, making sure our homes and developments are running smoothly and safely. This is more than just a job – it’s a chance to be part of a growing, purposeful business that’s helping Britain prosper by delivering high-quality, Single Family, Build to Rent homes across the country. Please be aware that while this role is based remotely, the properties within your portfolio will be within a given drive time and distance from Nuneaton/ Tamworth. With this in mind we're only looking for applications from individuals living in these locations or the very immediate area. The role comes with a company car for you to use whilst managing your portfolio. What You’ll Be Doing Hosting engaging property viewings and helping people fall in love with their future home. Discussing and recording feedback from our customers post viewing. Drafting and preparing inventories and schedules of condition for your move ins and outs. Managing move-ins and move-outs with a warm, professional touch across your portfolio. Completing interim property and development inspections Where required, working with the property management team to ensure maintenance and end of tenancy works are completed to a satisfactory level. Making sure all tenancy documents are spot-on, and homes are ready for happy new tenants. What You’ll Bring Must haves: Experience in residential lettings, inventory management or property management (or related sectors) A genuine love for customer service – you’re friendly, helpful, and always ready to go the extra mile. Great communication skills – whether it’s face-to-face, over the phone, or via email. Attention to detail and the ability to follow processes A UK driving licence – you’ll be out and about across your territory A self-starter mindset – you’re organised, proactive, and great at managing your own time. Calm under pressure – you keep things running smoothly, even on busy days. Nice-to-haves: Comfortable working in a fast-changing environment. A “let’s try it” attitude – we’re bold and love fresh ideas. Confident using IT systems and digital tools. Why Join Us? At Lloyds Living, you’ll be part of a team that’s shaping the future of renting. We’re backed by Lloyds Banking Group, and we’re growing fast – which means plenty of opportunities to learn, grow, and make your mark. We are one of the leaders in the UK Build to Rent (BTR) sector with homes across the country in both Multi Family Housing (MFH) and Single Family Housing (SFH). We currently own c.6,000 homes with strong backing and appetite to be the biggest and best provider of Build to Rent homes in the UK. We’re also big on inclusion and diversity, and we want everyone to feel like they belong here. What You’ll Get Up to 15% pension contribution Annual bonus based on performance. Share schemes – including free shares. 24 days’ holiday plus bank holidays Flexible benefits tailored to your lifestyle – from shopping discounts to wellbeing support. Ready to Make a Difference? If you’re excited by the idea of helping people, find and love their new home – and being part of a company that’s changing the rental game – we’d love to hear from you. Apply now and start your journey with Lloyds Living. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.