We are looking for an aspirational Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant Daventry office. As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality and want our staff to embody these values!
BASIC SALARY
Up to GBP35,000
BENEFITS
* Excellent pension scheme
* Incentive based time off
* Extra holiday for your Birthday
LOCATION
Daventry, Northamptonshire
COMMUTABLE LOCATIONS
Northampton, Coventry, Brackley, Rugby, Towcester
JOB DESCRIPTION
Sales Administrator, Account Manager, Internal Sales - UV Lamps
As our Sales Administrator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth. This will be achieved by paying particular attention to maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will also be managing incoming customer inquiries via phone, email, and other communication channels.
Other responsibilities will include:
* Providing accurate and timely information regarding our products and services.
* Resolving customer issues and complaints efficiently and effectively.
* Building and maintaining strong customer relationships.
* Contributing to the development and implementation of customer service strategies and processes.
PERSON SPECIFICATION
You will be organised, reliable, self‑motivated and highly organised, with excellent communication skills and the ambition to succeed in a fast paced work place.
OTHER KEY SKILLS
* Ability to build rapport and trust with customers.
* Proficiency in customer relationship management (CRM) systems.
* Attention to detail and organisational skills.
* Previous experience in a customer service role is preferred but we will accept applications from any background.
PROSPECTS
This role offers a genuine opportunity of career progression for the right person with the right attitude.
INTERESTED?
Below are details and clarifications about this posting. If you wish to apply, please visit the relevant application portal.
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