Broker Sales Team Leader - Volkswagen Stockport Fleet Hub
£60,000 OTE (uncapped earnings)
Fun, exciting, rewarding work. Join us for the ride.
As aTeam Leader Broker Sales Support, you will lead, support, and develop our Broker Sales Support team, ensuring outstanding service delivery to our broker partners while maximising sales opportunities, compliance, accuracy, and operational efficiency.
As part of a successful, global automotive group, youll broaden your leadership experience across teams, systems, and brands. With the right support from us, youll have the opportunity to progress your career as high as you aspire to go.
What we can offer you
Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
Save money every day with our exclusive retail discounts
Drive a great deal with discounts on new and used cars, plus servicing offers
Plan for the years ahead with our company pension scheme
Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
Commute for less with our cycle-to-work scheme
Prioritise your wellbeing with dedicated support for you and your family
24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
Make a difference with a paid day to volunteer in your community
Invest in your future with our company share purchase plan
Earn financial rewards when you refer a friend to join the team
Keep learning and growing with our training and development opportunities for everyone.
Life assurance with the option to increase cover
Were open to flexible working options just ask
What youll do day to day
Lead, coach, and support theBroker Sales Support teamto deliver high-quality, consistent service
Alongside leading the team, remain actively involved in day-to-day quoting and selling to broker customers, personally managing sales opportunities to drive revenue and performance
Manage and balance workflow to ensureSLAs and performance targetsare achieved
Conduct1:1s, performance reviews, and development conversations
Act as theescalation pointfor team members and broker partners
Oversee theaccuracy of quotations, renewals, and documentation
Ensure the team providescompetitive, compliant quotationsto broker partners
Support the development ofstrong broker relationshipsto drive sales growth
Promotestock campaigns and offersas directed by the Fleet Sales Manager
Overseerenewals activityto maximise customer retention
Ensure full adherence toFCA, GDPR, brand, and company compliance
Conduct regularquality and compliance checkson pricing and documentation
Supportaudit readiness, process reviews, and continuous improvement initiatives
Ensure team competency acrossfunder platforms and internal systems
Identify efficiency improvements and implementprocess enhancements
ProvideKPI reporting and performance insightsto the Fleet Sales Manager
Overseenew starter onboarding and training
Promote professionalism, responsiveness, and astrong customer-focused culturewithin the team
Helpful skills and qualifications
Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
Sales experience (automotive experience preferred)
Proven supervisory or team leadership experience
Strong experience of working with multiple IT systems
Excellent organisational skills and attention to detail
Ability to work under pressure and manage tight deadlines
Strong customer service and stakeholder management skills
Confident, professional, and commercially minded approach
We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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