About The Eastside Rooms and Aloft Birmingham Eastside
The Eastside Rooms and Aloft Birmingham Eastside form a leading multi-property hospitality business in the heart of Birmingham’s Knowledge Quarter. The Eastside Rooms is an independent, purpose-built conference and events centre hosting up to 1,200 delegates across flexible, modern spaces. It is complemented by the 195‑bedroom Aloft Birmingham Eastside Hotel, part of the Marriott portfolio, offering vibrant accommodation and stylish social spaces for guests and delegates alike.
Renowned for excellence in both event delivery and people development, the business has received multiple external awards celebrating its innovation, service, and workplace culture. The HR and leadership teams are recognised for their progressive and inclusive approach, creating an environment where people can thrive and deliver exceptional results.
This is an ambitious and high‑performing business that brings together the professionalism and scale of a major events venue with the energy and creativity of a lifestyle hotel, making it one of Birmingham’s most dynamic hospitality destinations.
The Role
We’re looking for an experienced and forward‑thinking HR professional to join us on a fixed‑term, part‑time maternity cover, providing strategic HR partnership to our leadership teams at The Eastside Rooms Events Venue and Aloft Birmingham Eastside Hotel.
Reporting to the General Manager and working closely with the Regional General Manager and Senior Leadership Team, you’ll ensure continuity of HR leadership and maintain alignment with our people strategy, while supporting the ongoing development of our exceptional HR team of four.
This is a hands‑on yet strategic role, offering flexibility, autonomy, and the chance to make a real impact in one of Birmingham’s most exciting hospitality destinations.
Key Responsibilities
No two weeks will look the same, but your priorities will include:
* Being a trusted partner to the General Manager, Regional General Manager and Senior Leadership Team advising, challenging, and supporting them to deliver people‑first, commercially sound decisions.
* Championing collaboration with our union partners, ensuring open dialogue with on‑property reps and Union contacts, and supporting the Regional GM with annual pay review and consultation activity.
* Supporting and guiding the HR team, including mentoring and coaching the Assistant HR Manager to continue developing leadership and skills capability within the team.
* Driving engagement and inclusion by keeping our people strategy alive, maintaining momentum on wellbeing, recognition, and leadership development initiatives.
* Leading with insight, using HR metrics on turnover, engagement, and absence to shape meaningful actions and decisions.
* Keeping us compliant and confident, overseeing policy reviews, contracts, and documentation, and ensuring legislative and audit standards are always met.
* Coaching and empowering managers, helping them navigate complex ER situations with confidence and fairness.
* Sharing best practice across the Hotel and Vennue, ensuring consistency, creativity, and continuous improvement in how we manage, motivate, and support our teams.
About You
You will be an experienced HR leader or consultant with strong generalist expertise, commercial awareness, excellent relationship‑building skills, and a pragmatic, solution‑focused approach.
We are looking for someone who brings:
* Senior HR generalist experience, ideally within hospitality, events, or another fast‑paced service sector.
* Proven experience working with recognised trade unions and leading positive industrial relations.
* Knowledge of HR compliance, employment law, and policy governance.
* Strong analytical skills with the ability to interpret HR data and provide meaningful insight.
* A track record of driving leadership development, engagement, and wellbeing initiatives.
* Excellent communication and stakeholder management skills, with confidence working at senior level.
* CIPD Level 7 or equivalent qualification or experience.
Why You’ll Love Working With Us
You’ll join an award‑winning team that’s passionate about people, proud of its culture, and ambitious for the future. HR here is seen as a true partner, with a strong voice at the table and real impact on the success of the business.
This is a flexible, part‑time opportunity (approx. 2.5 days per week) – ideal for an experienced HR leader or consultant seeking an interim role where they can add real value and keep things moving forward.
We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what’s possible for the role.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you would like to discuss this in more detail, please feel free to reach out to our HR team by phone (0121 820 6000) or email hr@eastsiderooms.com
Please note that you will be requested to provide a Basic Disclosure Check during the onboarding process for this role
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