What's the role This is an exciting opportunity to join the UK B2B Demand Credit Risk team on a permanent basis. The team is responsible for mitigating the risk of customers defaulting on payments and becoming insolvent. The UK is seen as a particular area of growth for Renewables and Energy Supply (RES) and a key contributor to Shell's net-zero ambitions. The role is offered on a hybrid basis, with up to 1 day a week to be worked from Shell's Milton Keynes office. What you'll be doing As a Credit Analyst, you'll be responsible for working with and supporting our commercial and sales teams with the onboarding and renewing of the largest UK-based B2B customers: - Proactively reviewing existing customer's payment performance, debt levels and external credit & insurance ratings - Managing our insurance portfolio, ensuring cover is in place for all live customers, and removing cover where necessary - Timely processing of credit checks and a key point of contact for the sales and pricing teams. - Producing timely reports on key credit portfolio data highlighting areas where more investigation is required What you bring We are keen to hear from candidates with previous experience of working within credit risk or similar and the following: - Highly proficient with Microsoft Excel. - Experience working with credit reference agencies and/or credit insurers. - Strong communication skills and ability to convey your message to both internal and external stakeholders. - Strong attention to detail and ability to identify when something doesn't look right. We'd also like to see the following: - Previous credit underwriting experience is preferred - Experience maintaining and extracting data from PowerBI dashboards. - Credit Risk Management Qualification or similar. - An understanding of B2B retail electricity and gas products (flex, fixed, etc.) What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. - Progress as a person as we work on the energy transition together. - Continuously grow the transferable skills you need to get ahead. - Work at the forefront of technology, trends, and practices. - Collaborate with experienced colleagues with unique expertise. - Achieve your balance in a values-led culture that encourages you to be the best version of yourself. - Benefit from flexible working hours, and the possibility of remote/mobile working. - Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. - Take advantage of paid parental leave, including for non-birthing parents. - Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. - Grow as you progress through diverse career opportunities in national and - international teams. - Gain access to a wide range of training and development programmes. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.