Service Coordinator About Us Our Service Team delivers top-notch maintenance, installations, and technical support to customers across the UK. With mobile engineers backed by a Service Manager, Contracts & Applications Manager, and Technical Support Engineer, we pride ourselves on fast response times, high-quality service, and a friendly, collaborative environment. Why This Role Matters As our Service Coordinator, you'll be the heartbeat of our operations - keeping engineers, customers, and internal teams connected, organised, and supported. You'll ensure every job runs smoothly, from first enquiry to final payment, helping us exceed customer expectations every single time. What You'll Be Doing Managing customer enquiries and logging them accurately in the CRM Preparing and sending quotations for labour and materials Scheduling reactive and planned maintenance visits and populating engineers' diaries Coordinating with customers and ensuring engineers have all necessary tools, parts, and information Arranging travel, accommodation, and fleet requirements for site visits Identifying opportunities for additional works, maintenance, or equipment upgrades Supporting credit checks, invoices, and finance processes What We're Looking For Excellent organisational and time management skills - you can juggle multiple tasks with ease Experience with CRM systems, Microsoft Office, and basic finance/...