Job Title: Senior Commercial Account Handler
Location: Bristol
Salary: £40,000 to £50,000
Benefits: Flexible working arrangement
About the Company:
Join a highly regarded, large UK insurance brokerage with strong credentials in the commercial space. This people-centric firm is growing rapidly and has a clear reputation for expertise, especially in specialist sectors such as health and care. They value a people-first approach, with a culture that emphasises empowerment, communication and growth.
Role Summary:
You will step into a Senior Account Handler position within the Health and Care team, working on commercial products with a focus on the healthcare/social‑care sector. This is an excellent opportunity for someone with strong commercial insurance experience who wants to work in a dynamic, high-expectation environment with a supportive and flexible culture. The role offers career progression, autonomy, and a chance to make a real impact within a growing business.
Key Responsibilities:
* Support Account Executive in managing an existing portfolio of care/social care clients, handle renewals, mid-term adjustments, deliver high-quality service; ensure retention and growth in a specialist sector
* Provide commercial insurance products expertise to clients, apply and expand technical knowledge to deliver tailored solutions
* Liaise and engage proactively with insurers, customers and internal stakeholders. Build strong relationships, drive renewal conversations and manage expectations
* Managed client documentation and onboarding, ensuring the information is comprehensive and accurate to support the quoting process
* Support growth of the business: Contribute to business development, identify opportunities for cross‑sell and collaborate with the team
Requirements:
* Experience working in commercial insurance with strong knowledge and technical ability in commercial products, including commercial-combined, Fleet, Public Liability, Employers’ Liability, and Management Liability
* Demonstrable technical insurance knowledge and relationship-building ability, in a broking environment, experience working with insurers would be desirable
* Strong client‑management and engagement skills, collaborative style, professional attitude
* Adaptable and fast learner, ability to get up to speed with sector‑specific systems, processes and products to effectively service the book
* Proactive, personable, team-oriented, good cultural fit in a supportive but high-expectation team.
Desirable:
* CII qualification or working towards
* Experience and background in handling medical malpractice, social care or healthcare insurance
If this role isn’t quite right, it’s still worth speaking to one of our specialist team, we may be working on something that hasn’t hit the market yet.
Related Job Titles: Senior Account Handler, Commercial Account Handler, Insurance Account Manager, Commercial Broker, Health & Care Insurance Specialist