Who we are?
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.
The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE.
We are looking for
An experienced airfreight export operator to effectively manage the end-to-end operations for assigned airfreight customers, complying with all operational and legal requirements. Working closely with internal teams to ensure a smooth operations process for our clients.
As an airfreight export operator your responsibilities will include:
* Undertaking airfreight export operations tasks, including, receipt of bookings, arranging collections and booking with carriers and completing export clearances
* Acting as first point of contact for all matters relating to assigned jobs, managing the job from start to finish
* Providing excellent customer service, operational handling and attention to detail when dealing with customers
* Assisting with administration tasks within the department, including job costing and invoicing for the export department
* Demonstrating excellent communication with customers, agents and suppliers via phone and email
* ·Handling customer questions or concerns efficiently to ensure no delays or costs are incurred, escalating to the Operations Supervisor where necessary
* Undertaking airfreight export operations tasks, including, receipt of bookings, arranging collections and booking with carriers and completing export clearances
* Ensuring collection and delivery of cargo to the final delivery point whilst maintaining communication with overseas partners and offices
* Generating transit documents & customs entries, ensuring compliance HMRC obligations and international requirements
* Provide holiday cover to warehouse operation as required
What can we offer in return:
* Competitive package dependent on experience
* Europa Worldwide benefit scheme: offering discounts on latest technology, vouchers and gym memberships (on successful completion of probation period)
* Fantastic working culture and family feel
* Free parking and convenient onsite facilities including communal kitchen
* Working closely with a team of talented individuals with a great work ethic
* 25 days annual leave, plus bank holidays
* Contributory company pension scheme
* Hybrid arrangement following probation
Our Ideal airfreight export operator:
* Minimum 1 years experience in a freight forwarding environment
* Strong customer service background, confident personality, ideally previous experience within Airfreight operations
* Basic knowledge of export customs clearance is an advantage
* Time management and communication skills
* The ability to prioritise and to pro-actively deal with situations and use initiative
* Ability to work independently as well as blend well with a friendly and effective team
Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.
Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Any offer of employment is subject to the completion of a satisfactory pre-employment checks.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner