🔥Customer Services Specialist (District Heating / Energy Infrastructure) | Up to £25K Salary + Bonus + Benefits | Carlisle
I’m excited to share a fantastic opportunity for a Customer Services Specialist to join a fast-growing business leading the way in smart energy and sustainable heat networks.
This role is perfect for someone who loves helping customers, enjoys solving problems, and wants to be part of a team shaping the future of low-carbon energy.
You’ll play a key role in supporting customers, resolving queries, improving service processes, and helping deliver an exceptional experience across a rapidly expanding district heating network.
✨ What you’ll bring:
✅ Customer service experience — ideally call centre or helpdesk
✅ Excellent communication skills (phone & email)
✅ A proactive, organised, detail-driven mindset
✅ Comfort handling complaints and troubleshooting issues
✅ Ability to support process improvements across a growing team
✅ Empathy, resilience, and a passion for helping people
If you’re looking for a role where you can make a real impact while growing your career in a supportive, forward-thinking environment — this could be the one.
📩 Interested? Drop me a message and I’ll share the full details. Josh@elastic-ltd.com
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