Freight Forwarding - Account Manager
Location: Manchester, UK
Job Type: Permanent / Full-Time
This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.
A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.
Key Responsibilities
Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.
Build and maintain strong relationships with clients, including regular visits and check-in calls.
Ensure all company SOPs and compliance standards are adhered to.
Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.
Monitor customer activity, identify new opportunities, and take remedial action where required.
Accurately cost and invoice files, maintaining KPI service standards.
Provide proactive updates to clients on shipment status.
What's on Offer?
Opportunity to join a growing, forward-thinking business.
Positive and supportive working culture.
Scope for personal development and progression within the company.
Competitive salary package (dependent on experience).WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy