Sales Assistant – WHSmith
Contract Type: Permanent
Working hours: 8 hours (2x 4 hr shifts), flexible to work mornings and afternoons, with flexible hours throughout the week. Availability to cover holidays/absences and seasonal overtime during busy periods. Some lone working involved, only after full training is provided. Applicants must be over 18 years of age.
WH Smith has a remarkable heritage, occupying a place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores strive to make customer and colleague journeys in life memorable—marking milestones with cards and gifts, offering escape and education with our books, and providing communication and currency services in our Post Office Stores.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and our colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.
Key responsibilities:
* Deliver exceptional customer service to all customers
* Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting
* Maintain high standards of display and visual merchandising to help customers find what they’re looking for easily
* Support colleagues as part of a team
What we look for:
* A passion for ensuring customers have an exceptional in-store experience
* Confidence in communicating within the team
* Motivation to achieve high results and standards
* Adaptability to meet company requirements and goals
Our rewards:
We appreciate your hard work in making WHSmith successful and our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether it’s enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.
Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
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