As a Transaction Processing Associate in the EMEA CEM & Rates Middle Office, you will provide direct support to senior Operational Management and act as a key contact for downstream groups. You will lead process improvements, manage complex product coverage, and ensure the accurate capture and representation of PnL and risk for trading desks. This role requires strong leadership, advanced product knowledge, and the ability to drive efficiency in a high-volume, fast-paced environment.
Our Middle Office currently supports approx. 80 traders with a trade volume of 105,000 per day, due to this high demanding volume we must ensure our controls monitoring this population are accurately and efficiently completed.
Key Responsibilities
* Perform deal reviews within Service Level Agreements, including term sheet and legal confirmation checks.
* Lead the monitoring of trade lifecycle event processing and analyse manual touch-points using MIS.
* Build relationships across the business to initiate and drive change discussions.
* Liaise with Marketing Support, Trade Support, and Back Office control groups.
* Ensure accurate and timely escalation of unissued/unexecuted documents.
* Identify and educate on incorrect booking practices to drive process efficiency.
* Prepare and analyse weekly MIS and monthly control packs for Senior Management.
* Participate in system enhancement testing, project implementation, and new business initiatives.
* Identify control gaps and propose improvement ideas for greater efficiency and effectiveness.
* Investigate and resolve issues in a timely manner, adhering to business standards.
Required Qualifications, Capabilities, and Skills
* Strong partnership and stakeholder management abilities.
* Advanced knowledge and experience with derivatives products.
* Ability to handle high complexity and shift priorities in a fast-paced trading environment.
* Excellent communication and leadership skills.
* Strong analytical and problem-solving abilities.
* Deep understanding of control frameworks and operational risk.
* High level of computer literacy and keyboard skills.
* Strong attention to detail and a proactive approach to problem-solving.
Preferred Skills
* Experience leading process improvement or strategic projects.
* Advanced proficiency in risk management and reporting systems.
* Ability to analyse MIS data and report trends/spikes.
* Experience with regulatory reporting and compliance.
* Proven track record of building and sustaining strong working relationships across business lines.
* Ability to educate and mentor junior team members.
* Strong organizational and time management skills.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.