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Account manager

Reading (Berkshire)
DHL Express
Account manager
Posted: 14 September
Offer description

Overview

Join our fantastic Sales team as a DHL Account Manager covering Reading & surrounding areas. If you’re a natural relationship builder with a passion for sales, you could be our next big move.

We’re looking for a driven and dynamic Account Manager to join our high-performing team. In this role, you’ll manage and grow a portfolio of clients within your assigned sales territory, helping DHL stay ahead as a global market leader in logistics.


What You’ll Do

* Manage and develop a defined sales territory, building long-term partnerships with new and existing customers
* Achieve and exceed individual sales targets through strategic account planning and execution
* Identify customer needs and deliver tailored solutions that align with DHL’s wide range of services
* Maximise opportunities for cross-selling and upselling within your customer portfolio
* Increase DHL’s market presence by converting prospects into long-term clients
* Work closely with internal teams to ensure a seamless customer experience and exceed expectations


What Makes You a Great Fit

* Proven experience in a sales or account management role (B2B preferred)
* Strong interpersonal and communication skills – confident presenting and negotiating at all levels
* Goal-oriented mindset with the ability to work independently and manage your own pipeline
* A passion for delivering customer excellence and building long-lasting relationships
* Self-motivated, proactive, and eager to make an impact


What’s in It for You

* Join a globally recognised brand and industry leader
* Competitive salary and performance-based bonus
* Company car or car allowance
* Excellent career development opportunities – we invest in our people
* Be part of a supportive, ambitious team that celebrates success


Your Profile - Skillsets And Attributes

* Strong planning and organisational abilities with a structured approach to workload management
* Confident communicator with excellent verbal and written communication skills
* Comfortable working with numbers and data to support decision-making
* Proficient in Microsoft Office and general IT systems
* Highly customer-focused, with a genuine commitment to delivering service excellence
* Commercially aware, with a good understanding of business dynamics
* Proactive mindset with a strong desire to exceed expectations
* Ability to think across borders and collaborate in a global business environment
* Skilled at building and managing effective relationships with clients and stakeholders


Experience

* 1–2 years of experience in a sales role, ideally within a service-based industry
* Demonstrated business and commercial acumen
* Previous experience working in a segmented or complex service environment
* Background in logistics is advantageous but not essential


Our Promise To You - Benefits

* Competitive salary
* Eligibility to participate in performance-related bonus schemes
* Generous holiday entitlement increasing with years of service
* Company pension scheme with excellent contribution rates
* Life Assurance
* Enhanced maternity pay
* Generous company sick pay
* A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
* Discounted Health Assessments
* Access to professional employee assistance, wellbeing programme and qualified mental health first aiders
* Excellent training and development opportunities with a strong focus on internal promotion


Ready to take your sales career to the next level?

Apply today and grow with DHL – where your ambition meets endless possibilities.


Safety and Security

* Adhere to country laws/regulations and company procedures/standards in regard to Safety and Security
* Adhere to customs / import / export procedures as applicable
* Ensure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay
* There may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures


What’s Next?

* Apply now and upload your CV online.
* If shortlisted, a Recruitment & Talent Advisor will contact you within 5–10 days to discuss further details.

Please note: We are regulated by the Civil Aviation Authority, therefore it is compulsory for all applicants offered employment to provide a full 5 year employment history. A Criminal Record check will also be carried out.

Privacy Notice: DHL International (UK) Ltd acts as a Data Controller. We collect and use your Personal Information in accordance with our Privacy Policy, supplied as part of our recruitment process.

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