A tremendous opportunity for a hands on, customer facing and passionate Food and Beverage Professional, taking on the leadership of this service to build on our success in delivering a quality and high value for money experience.
This full-time role is based around an average 40 hours per week structured to the seasonal peaks that are a natural part of Golf Club operations.
The role requires the leadership of the entire F&B team and will oversee all aspects of food and beverage operations, ensuring smooth service, high quality, and profitability, while also managing staff and maintaining a positive member and guest experience.
Key Responsibilities:
Operations Management:
* Oversee daily operations of all food and beverage outlets.
* Ensure efficient and timely service, maintaining high standards of food quality and presentation.
* Manage inventory, ordering, and stock control to minimize waste and ensure availability.
* Collaborate with the Senior Supervisor to develop and implement menus, ensuring they meet member and guest expectations and are profitable.
* Reviewing and managing suppliers and contractors value and quality.
* Maintain cleanliness and hygiene standards in all food and beverage areas.
Staff Management:
* Hire, train, develop and manage food and beverage staff, including bar staff, servers, and kitchen staff.
* Schedule staff, manage wages and costs, and ensure compliance with labour laws.
* Provide ongoing training and development opportunities to improve staff skills and performance.
* Motivate and engage staff to create a positive and productive work environment.
Financial Management:
* Maximise use of the EPOS to record and monitor sales, costs, and profitability of food and beverage operations.
* Develop and implement strategies to increase revenue and reduce costs.
* Prepare budgets and forecasts and track actual performance against targets.
* Ensure compliance with all financial regulations and procedures.
Member and Guest Experience:
* Ensure a warm and welcoming atmosphere for all guests.
* Address any complaints and concerns promptly and professionally.
* Promote the food and beverage offerings to members and visitors.
* Collaborate with other departments (e.g., golf operations, committees) to ensure a seamless member and guest experience.
Other Duties:
* Maintain compliance with health and safety regulations.
* Stay up-to-date on industry trends and best practices.
* Lead delivery of special events and functions, as needed
Ideal Requirements for the role:
* Proven experience in a management capacity in a similar role (such as Food & Beverage Manager, Assistant Food & Beverage Manager or Restaurant Manager or Publican)
* Strong leadership
* Personal License Holder (desirable)
* Experience of recruiting, training and developing staff
* Experience of budgeting and cost control
* High standard of personal presentation
* Meticulous eye for detail and exceptional planning and organisational skills
* Excellent communication, influencing and interpersonal skills with a confident and outgoing personality
* Ability to interact with people at all levels
* Passion for delivering exceptional service standards and able to deal with feedback in a positive and pro-active manner
* Ability to multitask and work in a busy, fast paced and occasionally challenging environment
* Positive and flexible approach to work (Weekend and evening work will be required)
* Ability to take initiative and a practical approach to problem solving
* Full UK Driving License
* Experience of managing teams of 5 or more staff
* Understanding of Social Media
Benefits
* £30,000 basic annual salary plus very achievable and unlimited performance bonus based on annual net profit result
* Contributory pension scheme
To apply, send a covering letter and CV, clearly stating your relevant experience for the role.
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