Are you a SAP Business One Support Consultant looking for a new challenge?
Responsibilities
* Provide 1st and 2nd line support and triage for SAP B1 users
* Manage ticket queues and ensure SLAs are met on all tickets
* Troubleshoot/resolve SAP B1 issues (Sales, Purchasing, Inventory, Finance)
* Assist with user training and documentation of SAP B1 processes
* Participate in system upgrades and document known issues
* Help with IT support tasks when needed
Qualifications
* At least one year of experience as a SAP Business One Support Consultant
* Experience on a helpdesk or a busy in-house support position
* Good solid knowledge of SAP B1 (e.g Sales, Purchasing, Inventory, Finance)
* Understanding of the configuration of MS SQL and HANA
* A SAP Business One certification is ideal
* Experience with Produmex and Produmex Scan is highly desirable
* Understanding of SAP B1 MTD and Codeless Platforms BPA is ideal
* Experience with any of other SAP B1 add-ons, such as DTW, Boyum, B1UP, P&D, RSP and CKS is ideal
Benefits
* Progression and development opportunities
* One day per month for personal development
* 23 days holiday plus bank holidays
* A friendly, supportive environment
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