Sales Administrator - Leeds
£27,000 - £28,000 | Full-Time, Permanent | Office Based
SFR Recruitment Solutions are working on behalf of a growing and fast-paced business to recruit an experienced Sales Administrator based in Leeds. This is a key position within the team, acting as the main point of contact for customers and ensuring orders, enquiries, and returns are handled efficiently and accurately.
The Role
- Manage inbound calls, emails, and customer enquiries
- Process customer orders across phone, email, and online channels
- Handle payments, stock queries, returns, and replacements
- Prepare quotations and place purchase orders
- Upsell and cross-sell products and promotions
- Support at the trade counter during busy periods
- Take ownership of customer issues and deliver proactive solutions
About You
- Minimum 2 years’ sales order processing experience
- Minimum 2 years’ Sage experience (essential)
- Background in technical sales or security-related products preferred
- Strong communication and customer‑facing skills
- Highly organised with excellent attention to detail
- Able to manage workload and perform under pressure
- Proactive, reliable, and solutions-focused
What's on Offer
- No weekend work
- Bank holidays off
- Birthday day off
- Buy holiday scheme
- Company events
- Free on-site parking
- Training and long‑term development
- Healthcare and long service benefits
Location: Leeds (office-based)
Hours: Monday to Friday, 8:30am – 5:30pm (4:30pm Friday finish)
If you're an experienced Sales Administrator looking to join a fast-moving and supportive team, apply today or contact SFR Recruitment Solutions for a confidential conversation.