Position: Centre Host
Location: Covering two sites in West London
Contract Type: Permanent
Start Date: March 2026
Annual Salary: £29,000
Working Pattern: Full Time
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day is different? If so, we have the perfect opportunity for you!
Key Responsibilities:
As a Centre Host, you will play a vital role in ensuring the smooth operation of two of our client's designated centres. Your main objectives will include:
Customer Service Excellence: Be the friendly face of the centres, providing a warm and welcoming reception for customers and visitors. Attend to their needs, requests, and complaints with speed and efficiency. Your aim? Total customer satisfaction!
Team Collaboration: Work closely with colleagues to foster a positive 'one team' culture. Flexibility is key; you may occasionally substitute for the Operations Manager or Assistant Operations Manager.
Event Support: Assist in organising and managing events that promote customer engagement and community building. Let your creativity shine 🎉
Health & Safety: Ensure a positive Health & Safety culture and take on the role of Fire Marshall, coordinating evacuations when necessary. Your safety skills will keep everyone secure! 🔒
What We're Looking For:
To succeed in this role, you should possess the following:
Skills: Strong communication skills, both verbal and written, along with a good grasp of Microsoft Office. Experience with social media platforms to engage customers is a bonus! 📱
Personal Characteristics: Highly organised, professional, and personable. The ability to work autonomously as well as part of a team is essential.
Problem Solver: You should be able to resolve customer complaints effectively and efficiently.
If this sounds like you please apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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