Are you ready to take your career to the next level in a dynamic and customer-focused environment? This is your opportunity to join a forward-thinking company as a Customer Service & Sales Support professional. This role offers you the chance to be the first point of contact for both existing and prospective customers, delivering exceptional service and playing a pivotal role in enhancing sales efficiency and customer satisfaction. If you thrive in a fast-paced environment and enjoy collaborating with a team to achieve outstanding results, this position is perfect for you. What You Will Do: - Provide world-class customer service and support to existing and potential clients, ensuring all interactions leave a lasting positive impression. - Act as the primary contact for customer enquiries, order placements, and cash collection, maintaining clear and professional communication. - Collaborate closely with the sales team to support their goals, improve customer experience, and drive efficiency. - Manage and grow existing customer accounts in line with internal policies and procedures. - Process internal sales swiftly and accurately, ensuring all details are meticulously handled. - Coordinate store returns, including handling light lifting duties as required. - Maintain precise records using Excel (essential) and SAP (desirable), ensuring data integrity at all times. - Assist with end-of-month billing processes and perform gene...